Transparency Policy
Last updated: August 19, 2026
Mendruk is committed to operating openly and honestly. This Transparency Policy describes how we communicate our practices, decisions, and responsibilities to the people who use our platform and services. We believe that trust is built through clarity, and this document reflects that commitment.
1. Who We Are
Mendruk is an online education platform focused on entrepreneurial skills, providing structured learning experiences to students worldwide. We operate the services available at qygemiu.pro. Our contact details are listed at the end of this document.
2. What This Policy Covers
This policy applies to all users of our platform, including registered learners, visitors, and any party interacting with our services. It outlines our commitments regarding how we communicate about our operations, data practices, service changes, and business relationships.
3. Data and Privacy Transparency
3.1 What Data We Collect
We collect information necessary to provide and improve our services. This includes account registration data, usage activity, payment information, and communications you send to us. We do not collect data beyond what is reasonably necessary for these purposes.
3.2 How We Use Your Data
Your data is used to deliver and personalize the learning experience, process transactions, communicate service updates, and maintain platform security. We do not sell personal data to third parties.
3.3 Third-Party Services
We use third-party tools and service providers to operate our platform, including payment processors, analytics providers, and hosting infrastructure. These providers are selected carefully and are required to handle data responsibly. We disclose the categories of third parties we work with and update this information when our partnerships change materially.
3.4 Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in our Privacy Policy or as required by applicable obligations. When data is no longer needed, it is securely deleted or anonymized.
4. Service Changes and Updates
4.1 Feature and Content Changes
We continuously improve our platform. When we make significant changes to features, course availability, or core functionality, we will communicate these changes in advance where reasonably possible. Minor updates may be implemented without prior notice.
4.2 Pricing Changes
If we change pricing for any of our services or subscription plans, we will notify affected users with reasonable advance notice before the new pricing takes effect. Existing subscriptions will not be changed mid-cycle without explicit consent.
4.3 Terms and Policy Updates
When we update our Terms of Service, Privacy Policy, or this Transparency Policy, we will indicate the date of the most recent revision at the top of each document. For material changes, we will notify users directly through email or platform notification.
5. Content and Editorial Integrity
All educational content published on our platform reflects our genuine assessment of quality and relevance to entrepreneurial learning. We do not accept payment to alter the substance or framing of course content. Where guest instructors or external contributors are involved, this is disclosed within the relevant course or material.
We do not artificially inflate learner counts, ratings, or testimonials. Displayed metrics reflect real user activity and feedback.
6. Advertising and Sponsored Content
If we publish sponsored content, promotional partnerships, or paid placements anywhere on our platform or communications, these will be clearly labeled as such. We maintain a clear distinction between editorial content and commercial arrangements.
7. Security Practices
We implement reasonable technical and organizational measures to protect user data and platform integrity. In the event of a security incident that materially affects users, we will notify affected parties as promptly as practicable and provide information about what occurred and what steps we are taking.
8. Access to Your Information
You have the right to request access to the personal data we hold about you, to correct inaccuracies, and to request deletion where applicable. Requests can be submitted using the contact details provided below. We will respond within a reasonable timeframe.
9. Complaints and Accountability
If you believe we have not acted in accordance with this policy or our stated commitments, we encourage you to contact us directly. We take all complaints seriously and will investigate and respond in good faith. We are committed to resolving concerns fairly and promptly.
10. Limitations
While we strive for full transparency, there are circumstances where we may be unable to disclose certain information. These include situations involving ongoing legal proceedings, confidential business arrangements subject to non-disclosure obligations, or security vulnerabilities that have not yet been remediated. In such cases, we will acknowledge the existence of limitations where we are able to do so.
11. Contact Us
If you have questions about this policy or wish to exercise any of your rights, please reach out to us:
| Method | Details |
|---|---|
| [email protected] | |
| Phone | +48 22 612 27 43 |
| Postal address | Kajki 14, 60-545 Poznań, Poland |
| Website | qygemiu.pro |
We are committed to responding to all inquiries in a timely and respectful manner.