Privacy Policy
Last updated: December 3, 2025
This Privacy Policy describes how Mendruk ("we", "us", or "our") collects, uses, stores, and shares information about you when you use our website at qygemiu.pro and any related services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you register an account, enroll in a course, contact us, or otherwise interact with the Service. This may include:
Account information: your name, email address, password, and profile details.
Payment information: billing name, address, and payment card details. Payment transactions are processed by third-party payment processors; we do not store full card numbers on our servers.
Communications: messages, feedback, or support requests you send to us.
1.2 Information Collected Automatically
When you access the Service, we automatically collect certain technical data, including:
Log data: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps.
Device data: device identifiers, screen resolution, and connection type.
Usage data: course progress, video playback events, quiz responses, and interaction patterns within the platform.
Cookies and similar technologies: we use cookies, local storage, and similar tracking technologies to maintain sessions, remember preferences, and analyze usage. See Section 6 for more detail.
1.3 Information from Third Parties
We may receive information about you from third-party services such as authentication providers (if you sign in using a third-party account), payment processors, and analytics partners. We combine this data with information we hold about you only where permitted by applicable law.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing the Service: creating and managing your account, delivering course content, processing payments, and enabling platform features.
Improving the Service: analyzing usage patterns, diagnosing technical issues, and developing new features.
Communications: sending transactional emails (receipts, password resets, enrollment confirmations), service announcements, and, where you have opted in, promotional messages about new courses or offers.
Security and fraud prevention: monitoring for unauthorized access, suspicious activity, and violations of our terms.
Legal compliance: fulfilling obligations under applicable law, responding to lawful requests from authorities, and enforcing our agreements.
We process your data only where we have a lawful basis to do so, which may include your consent, performance of a contract with you, our legitimate interests, or compliance with a legal obligation.
3. Sharing Your Information
We do not sell your personal information. We share your data only in the following circumstances:
Service providers: we engage trusted third-party companies to perform functions on our behalf, such as hosting infrastructure, payment processing, email delivery, analytics, and customer support. These providers access your data only as necessary to perform their services and are contractually bound to protect it.
Business transfers: if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a different privacy policy.
Legal requirements: we may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
With your consent: we may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes such as fraud prevention or financial record-keeping.
5. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
Access: request a copy of the personal information we hold about you.
Correction: request that we correct inaccurate or incomplete information.
Deletion: request that we delete your personal information, subject to certain exceptions.
Portability: request that we provide your data in a structured, machine-readable format.
Objection and restriction: object to or request restriction of certain processing activities.
Withdrawal of consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.
Marketing communications: you may opt out of promotional emails at any time by clicking the unsubscribe link in any such message or by contacting us directly. You will continue to receive transactional messages related to your account and purchases.
6. Cookies and Tracking Technologies
6.1 Types of Cookies We Use
| Category | Purpose |
|---|---|
| Essential | Required for the Service to function, including session management and security. |
| Functional | Remember your preferences and settings to improve your experience. |
| Analytics | Help us understand how users interact with the Service so we can improve it. |
| Marketing | Used to deliver relevant promotional content, where permitted by your consent. |
6.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service. Where required by law, we will obtain your consent before placing non-essential cookies.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include encryption of data in transit using TLS, access controls, and regular security reviews.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer personal data internationally, we take steps to ensure that appropriate safeguards are in place in accordance with applicable legal requirements.
9. Children's Privacy
The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information without appropriate parental consent, we will take steps to delete it promptly. If you believe we may have collected information from a child, please contact us at [email protected].
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through or in connection with our Service.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, by sending you an email notification or displaying a notice within the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mendruk
Kajki 14, 60-545 Poznań, Poland
Email: [email protected]
Phone: +48 22 612 27 43